Frequently Asked Questions
Find answers to common questions about our gourmet products and services
How do you ensure the freshness of perishable items?
All perishable goods are packed in temperature-controlled insulated containers with cold packs to ensure they arrive in peak condition.
Can I customize a gift basket?
Yes, Hazelton's offers a 'Design Your Own' feature where you can select specific gourmet snacks, wines, and chocolates to create a bespoke gift.
Do you cater to specific dietary requirements?
We offer a wide range of products including gluten-free, vegan, organic, and kosher options. Please use our site filters to find specific items.
Can I schedule a delivery for a specific date?
During checkout, you can select a preferred delivery date. While we strive for exact timing, we recommend scheduling 1-2 days early for special events.
Do your products contain nuts?
Many of our products are processed in facilities that handle nuts. Please check the individual ingredient labels for specific allergen information.
What happens if the recipient is not home?
If a signature is not required, the carrier will leave the package in a safe location. For items containing alcohol, an adult signature is mandatory.